raw.taobao.comments_v2

Taobao & Tmall product reviews V2

LiveBeta

GEThttps://api.qovia.ai/v1/raw/taobao/comments_v2

Buyer reviews of a Taobao or Tmall item, returned as the platform answers in JSON: the comments list (20 per page, each with text and time, rating, SKU, the buyer's nickname, photos and videos, follow-up review, shop reply, likes), plus the review total, maxPage, the popular review keywords (first page only) and hasNextPage. item_id takes Taobao and Tmall item IDs alike; page starts at 1; stop paging when hasNextPage is false. It usually answers in about 3 seconds. Only an answer with data is charged; an item without reviews, or an error, is not.

Typical uses: Review and comment analysis and social listening, e.g. finding what users praise and complain about most.

Price: $0.01691 / call$16.91 per 1k · fixed price
Billing: Charged only for successful, non-empty resultsthe charge is in meta.charged_usd
Scope: raw:taobaoThe API key needs this scope
Rate cap: Account limit onlyYour per-minute limit

Parameters

Sent as query parameters

Only these parameters are accepted; any other one returns 400.

item_idstringRequired

Taobao or Tmall item ID (the id= in the item URL)

Pattern^[1-9][0-9]{5,19}$

Example611261922146

pageinteger

Page number, from 1; stop when hasNextPage is false

Default1Range1–500

curl 'https://api.qovia.ai/v1/raw/taobao/comments_v2?item_id=611261922146' \
  -H "Authorization: Bearer $QOVIA_KEY"

Replace $QOVIA_KEY with your API key

Example response200 OK

{
  "request_id": "00000000-0000-0000-0000-000000000000",
  "data": {
    "qnaDisabled": true,
    "watershed": 100,
    "total": 4000,
    "totalFuzzy": "4000+",
    "comments": [
      {
        "date": "2026年10月31日 00:29",
        "shareInfo": {
          "lastReplyTime": "",
          "share": false,
          "pic": 0,
          "reply": 0,
          "userNumIdBase64": ""
        },
        "showDepositIcon": false,
        "o2oRate": null,
        "mainTradeId": 0,
        "raterType": 0,
        "validscore": 1,
        "video": null,
        "photos": [],
        "content": "该用户觉得商品非常好，给出5星好评",
        "rateId": 2914289593649150,
        "spuRatting": [],
        "auction": {
          "thumbnail": "",
          "link": "//item.taobao.com/auction/item_detail.htm?item_num_id=611261922146",
          "auctionPic": "",
          "sku": "套餐类型:2盒装[疗程周期【缓解多种过敏症状】]",
          "title": "",
          "aucNumId": "611261922146"
        },
        "award": "",
        "rate": "1",
        "creditFraudRule": 0,
        "appendCanExplainable": false,
        "from": "h5",
        "tag": "",
        "propertiesAvg": "5",
        "reply": null,
        "dayAfterConfirm": 0,
        "lastModifyFrom": 0,
        "bidPriceMoney": null,
        "noQna": true,
        "promotionType": "",
        "vicious": "",
        "enableSNS": false,
        "appendList": [],
        "buyAmount": 0,
        "showCuIcon": false,
        "serviceRate": null,
        "useful": 0,
        "likeCount": 0,
        "user": {
          "nick": "爱***娘",
          "vipLevel": 0,
          "displayRatePic": "",
          "nickUrl": "",
          "creditPic": "",
          "anony": true,
          "rank": 0,
          "avatar": "https://gw.alicdn.com/imgextra/i3/O1CN01YXMxVW1ng5k8sZ6L3_!!6000000005118-0-tps-160-160.jpg_Q75.jpg_.webp",
          "vip": "",
          "userId": "",
          "rankUrl": ""
        },
        "append": null,
        "status": 0
      }
    ],
    "currentPageNum": 1,
    "maxPage": 50,
    "keywords": [
      {
        "count": "25",
        "labelId": "2093864846-11",
        "type": "1",
        "word": "价格便宜"
      },
      {
        "count": "14",
        "labelId": "2030868717-11",
        "type": "1",
        "word": "使用体验很好"
      }
    ],
    "hasMediaCount": 100,
    "hasAppendCount": 17,
    "hasNextPage": true
  },
  "meta": {
    "billed": true,
    "charged_usd": "0.016910",
    "balance_usd": "9.983090",
    "empty": false
  }
}

Catalog sample, not live data

Response

A success is HTTP 200 with the shared envelope: request_id, data (this endpoint's data, see the example) and meta (the charge). An empty result is also 200, with meta.empty true, not charged, and data may be an empty structure or null.

The response envelope in detail

Errors

Errors this endpoint can return
code	HTTP	Billing	Description
`scope_denied`	403	Not charged	This API key lacks the scope the endpoint requires.
`endpoint_unavailable`	503	Not charged	The endpoint is not available right now (no data source connected yet, or no price configured); nothing ran.
`invalid_params`	400	Not charged	The parameters failed validation: a required one is missing, a type or format is wrong, an array has more items than allowed, an unknown one was sent, or the POST body is not a JSON object. An error in one parameter starts with its name (`item_id: …`); a missing or unknown parameter starts with `params: …`.
`rate_limited`Retryable	429	Not charged	Over the account's per-minute limit (sliding 60-second window); wait for `Retry-After`.
`too_many_unbilled`Retryable	429	Not charged	In the last 10 minutes at least 50 of your calls to data sources, and over 80% of them, came back empty, not found or rejected; slow down.
`insufficient_balance`	402	Not charged	The balance cannot pay for this call; top up first.
`upstream_busy`Retryable	503	Refunded	The data source is busy or cooling down; refunded. Retry after `Retry-After`.
`upstream_timeout`	504	Refunded	The data source timed out; refunded.
`upstream_error`	502 / 503	Refunded	The data source failed; refunded.
`upstream_rejected`	400	Refunded	The data source rejected these parameters (well-formed, but not accepted); refunded.
`not_found`	404	Refunded	The data source has no such item (deleted, or the ID does not exist); refunded.
`reservation_expired`	504	Refunded	The call took too long and was refunded automatically; no data is returned.

Any request can also fail authentication: 401 invalid_api_key, 403 account_disabled, 429 too_many_auth_failures.

Every error code

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Parameters

Response

Errors

More Taobao & Tmall endpoints